Vehicle-linked history
Defects and workshop actions remain connected to the vehicle record so the operational story is easier to reconstruct.
HGV maintenance logs & workshop sign-off
Keep the defect, workshop action and recorded sign-off in the same history.
Rivetway connects vehicle issues with workshop review and recorded action so the operation can see what was reported, what happened next and what evidence sits behind the final status.
What the workflow gives you
Keep the useful evidence connected.
Rivetway is designed around accountable operational records rather than unexplained status badges or claims that software can replace professional judgement.
Workshop review
The workshop can receive the issue with the original context instead of relying on a retyped note or phone call.
Recorded action and evidence
Notes and supporting information can stay with the issue as work progresses, providing more context than a simple open/closed flag.
Accountable closure
A resolved status is stronger when the record also shows the action and history behind it.
Connected workflow
From the first record to the action that follows it.
01Driver or authorised user records the defect
02Workshop receives the original issue and evidence
03Maintenance action is recorded against the issue
04Resolution and sign-off history stay linked to the vehicle
Scope and responsibility
No invented compliance claims.
Rivetway helps retain maintenance and workshop records. It does not perform inspections, certify repair quality or replace the operator's maintenance system, legal duties or competent-person decisions.
Common questions
Clear answers before you rely on the software.
Can Rivetway hold an HGV maintenance history?
Rivetway is designed to connect vehicle records, defects, workshop activity and the evidence recorded around those actions.
Can workshop staff see the driver's original defect?
The connected workflow is intended to keep the original report and supporting context available as the issue moves into workshop review.
Does a software sign-off prove a vehicle is roadworthy?
No. A recorded workflow status does not replace the competent inspection, maintenance work or authorised roadworthiness decision required by the operator.
Can the office follow workshop progress?
Rivetway is designed to keep the office and workshop on the same operational record so progress does not have to be recreated in a separate spreadsheet or message thread.